Privacy Policy

Effective Date: 20/03/2025

Interface Landscapes (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit https://www.interfacelandscapes.com.au (“Website”) or interact with us.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Your name, email address, and phone number (when you contact us via forms or email)
• Business or residential address (if you request a quote or consultation)
• Any other information you voluntarily provide to us
• Information about your use of our Website (e.g., IP address, browser type) via cookies or analytics tools

2. How We Collect Your Information

We collect personal information in several ways, including:

• When you submit an enquiry via our contact form
• When you communicate with us by phone, email, or in person
• When you browse our Website (via cookies or tracking tools)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries or requests
• Provide landscaping services, quotes, and follow-up communications
• Improve our Website and services
• Send marketing communications (if you opt in)
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in operating our Website or business (e.g., IT support, email marketing providers)
• Legal or regulatory authorities when required by law

All third-party providers are required to maintain the confidentiality of your information.

5. Cookies and Website Analytics

We may use cookies and similar tracking tools to enhance your browsing experience and analyse Website usage (e.g., Google Analytics). You can control cookies through your browser settings.

6. Security of Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections. To do so, please contact us using the details below.

8. Third-Party Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.